Pricing
Pay for what the AI does, never for who logs in.
Every MST, guard, housekeeper and resident costs nothing to add, and so does every client, auditor and agency you bring in. You pay for what your buildings use: messages, agent actions and detectors. You see the estimate before anything paid is on, you set the caps, and when a cap is reached the agents fall back to their rules instead of stopping.
[PRICE] Rates on this page are placeholders until the rate card is published.
- Hours
- 672 to 744 a month
- Rate
- Your plan card's detector-hour rate
- Cap
- Counts toward the site's detector cap
This estimate is kept with its basis.
Always free, on every plan
Nothing to pay for the people and the things a building runs on.
A thousand more frontline users changes no line on the invoice, under any plan. If adding a person cost money, the record would be rationed, and the record is the product.
No seats, no named or concurrent users, no per-user minimum, no headcount tier.
One building or two thousand. Places and floor plans included.
Every chiller, lift, pump and extinguisher on the register.
Guests, deliveries, workers and move-ins, however many arrive.
Reactive, planned and inspection work orders, all of them.
Your client, the landlord, a subcontractor, an auditor. Bringing them in costs nothing.
Taking your own records out is never charged.
Storage inside a site's statutory retention window.
Metered
Four things cost money. Each is on the record.
Every unit is metered where it is used and tagged with the site, the feature and the app that caused it, so any invoice line can be rebuilt from the ledger.
Storage inside a site's statutory retention window is never billed. The window is the longest retention any obligation at the place requires, and never less than 7 years.
| Unit | What counts | Rate |
|---|---|---|
| Messages, by channel | ||
| Each message sent from our number | [PRICE] a message | |
| Text message | Each SMS, in registered wording | [PRICE] a message |
| Each email sent | [PRICE] a message | |
| App notification | Each push to the iPhone or Android app | [PRICE] a message |
| AI | ||
| Agent action | A triage, a compliance sweep, a reconciliation, a report | [PRICE] an action |
| Translation | Typed text translated for a reader, once switched on for you | [PRICE] a translation |
| Detectors | ||
| Detector hour | Each hour a detector runs on a camera | [PRICE] an hour |
| Storage | ||
| Storage outside retention | Held beyond the site's statutory window, measured monthly | [PRICE] a GB-month |
Caps you set
A cap pauses paid extras. Never safety.
Set a cap on the account, a site, an agent or a detector, with a named owner and a reason. The owner hears at 50, 80 and 100 per cent, once each a month.
Life-safety detectors are metered, and never paused.
- Agent calls fall back to their rules, and say the cap is why.
- Paid detectors pause, at the edge and in decisions.
- BMS control is refused and logged; queued commands are cancelled, so no setpoint is written hours late.
- Fire alarms
- Lift alarms
- Blocked exits
- Fire equipment
- Door access
- The work itself
This site has no 90 days of its own yet, so the call size is our stated default, plus or minus 50 per cent. It becomes credible after the first pilot month.
Estimates first
The number, before the switch.
- 01Your volume
Your own last 30 days, not an industry average.
- 02Your call size
Your own 90-day average, plus or minus 20 per cent. Without one, a stated default, plus or minus 50 per cent, marked as such.
- 03Kept with its basis
Every estimate shown is kept with what it rested on, so you can hold us to it later.
Three ways to pay
Pay as you go, or one predictable number.
All three are rated from the same usage record. You are on one at a time, and switching is a plan change with a date, not a migration. Under every one, you see what you used.
Every unit at the rate card, nothing fixed. Start without a procurement cycle.
- Fixed
- None
- Usage
- All of it, at the card
- Self-hosted
- Not offered
One monthly platform fee with allowances for each kind of usage. For a budget that needs one number.
- Fixed
- Monthly platform fee
- Usage
- Over the allowance only
- Self-hosted
- Offered
A fee for each app you install, plus a base. Cost follows what you actually adopt.
- Fixed
- Per installed app, plus a base
- Usage
- Over the allowance only
- Self-hosted
- Offered
Your brand
Worn as far as your tier reaches.
Your admin sets the colour, the logo and, at B3, the app's name. A colour that would not read outdoors is refused with the reason. The line saying who keeps the records stays at every tier.
- B0Our brandDaiko's colours and name on every screen.Included
- B1Colours and logoYour main colour, light or dark, and your logo on the screens.[PRICE]
- B2Reports and emailsReport PDFs and emails carry your brand too.[PRICE]
- B3Your own appA native app under your own name.[PRICE]
- B4Delegated to a clientYour client's console wears their brand over your work, with their recorded consent.[PRICE]
Questions
Asked by finance, answered plainly.
We will build an estimate from your own sites in the demo.
Book a demoIs there really no charge per user?
None, in any plan. No seats, no named or concurrent users, no per-user minimum and no tier whose boundary is a headcount. That will not change.
What happens when we hit a cap?
Paid extras pause: agent calls fall back to their rules, paid detectors pause and plant writeback is refused. Alarms, exits, fire equipment, door access and the work itself carry on. Raise the cap, or let the month run over on the record.
What happens to the AI when the model is down or the cap is reached?
Each agent falls back to its rules and says why on the job. Intake still routes every complaint, life-safety work still goes to a person, and nothing waits for a model to come back.
Do our clients, auditors or subcontractors need licences?
No. Every party you bring in, and every person at that party, costs nothing. An external auditor reads an evidence pack on site without an account that costs anything.
We use our own WhatsApp number. Who pays for those messages?
Meta bills you for messages sent from your own number directly. Our plan charges only a platform fee for them, and none unless your plan sets one: [PRICE].
Is storage charged?
Only outside each site's statutory retention window, which is never less than 7 years. Inside it, evidence is never billed.
Can we change billing model later?
Yes. It is a plan change with an effective date. The same usage record is rated under the new plan from that date; nothing is migrated.
Can we run Daiko on our own servers?
On the flat or per-app plans, with a support premium in the platform fee. AI is routed through us in every deployment. Not on the metered plan.
Are these prices final?
Not yet. Rates show as [PRICE] until the rate card is published, and it is being calibrated against what the first pilot sites actually use.